On this page we (Toyota (GB) PLC) describe how we may make use of any personal data that you may supply to us when you visit this website.
Personal data to be collected on this website
The only personal data that we may ask you to provide to us on this site is your name and contact information together with details of any request that you may make of us, e.g. to be kept informed of Toyota products and services.
If you want to book a test drive of a vehicle through one of our official dealers you may be asked to provide your post code or nearest town.
If you want to search for a used vehicle that is being offered for sale by one of our official dealers remotely you will be asked to provide your post code or nearest town.
This website use server logs which record your interactions with this website in terms of the webpages you visit by reference to your computer’s internet protocol address at the time. The same is true of other visitors to this site. We may use the data generated by these logs to analyse site usage and to investigate any site performance issues. We do not use such data to identify individual internet users unless we believe they may be involved in unlawful, malicious or offensive conduct.
Use of personal data collected on this website
We only use the personal data that you supply to us for the following purposes:
- (a) to fulfil a request you make of us through this website, e.g. for a brochure or a test drive;
- (b) to contact you if we experience problems in fulfilling one of your requests in a timely manner;
- (c) for marketing research;
- (d) to repair and improve this site;
- (e) to detect or prevent unlawful, malicious or offensive activity; or
- (f) to comply with an order of a Court of Law of competent jurisdiction.
Please be aware that we may screen internet protocol and email addresses on blog.toyota.co.uk to prevent this site being used to forward unsolicited electronic communications.
When you make request of us, for example for a brochure, you will be asked whether you wish to be kept informed of Toyota products and services. If you say no then we will remove or suppress your personal data from our databases once we have fulfilled your request.
Use of data processors
We may use agencies to fulfil your requests. When we do so each agency will be required to process (i.e. to store, handle and, if needs be, erase) your personal data in accordance with our instructions and not to use it for any other purpose. Each agency will also be required to keep your personal data secure.
Sharing of data
When you request a test drive we will pass your name and contact information to your nearest official Toyota dealer or the official Toyota dealer of your choice if different so that they may confirm your test drive appointment. Each dealer that is given your personal data is instructed that they must safeguard and not use such data for any other purpose. The dealer concerned may separately ask you to provide your name and contact information for other marketing activities.
Transfer of data outside the European Economic Area
We, the agencies that we use to fulfil your requests and/or the owner of the Toyota dealer to which any request for a test drive is sent may transfer your personal data outside the European Economic Area for storage. If this happens then your data must by law be subject to a similar level of security as applies to your data in the United Kingdom.
Withdrawal of consent to process personal data collected on this website
You may withdraw your consent to the processing of the personal data that you have supplied to us on this website at any time by –
- (a) writing to the following address: Toyota (GB) PLC, PO Box 814, Portsmouth, PO6 9AY; or
- (b) sending an email to the following email account: ToyotaCCInformation@listening.co.uk
If you withdraw your consent to us using the personal data that you have provided to us through this website then we will suppress such data from our databases and instruct any agency or dealer that has access to your data to do likewise. Please note that we may need to retain your name and contact information in order to give effect to your request.
If you withdraw your consent to us processing your personal data we shall not be obliged to fulfil any outstanding request that you have made through this website
Data Protection Act 1998 status disclosure
Toyota (GB) PLC is a data controller within the meaning of the Data Protection Act 1998 (“the Act”). All data subject access requests made under the Act should be sent to our Company Secretary at the address shown above. A standard fee of £10 will be payable in respect of each data subject access request as provided under the Act.
We will not use your personal data for any purpose that we have not previously disclosed to you.
Disclaimer in respect of third party websites
Listed below are links to the privacy policies of the social media suppliers with whom this website is linked:
Social media supplier